At Nicestyle Shop, we’re committed to providing premium activewear for active women worldwide. Our streamlined shipping and returns process ensures you can shop with confidence, focusing on your performance while we handle the details.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) from our Virginia Beach headquarters.

Shipping Options

  • Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
  • Free Shipping (orders over $50): Delivered via EMS within 15-25 business days after dispatch

Note: Delivery times may vary for international destinations. We currently ship worldwide except to select Asian countries and remote areas.

Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

Returns & Exchanges

We stand behind our women’s activewear and want you to love every purchase. If you need to make a return or exchange, here’s our straightforward process:

Return Policy Overview

  • 15-day return window from delivery date
  • Items must be unworn, unwashed with original tags attached
  • Original shipping fees are non-refundable
  • Customer responsible for return shipping costs

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Women’s Underwear
  • Bras & Base Layer items
  • Swimwear with removed hygiene liners

Step-by-Step Return Process

  1. Contact Us: Email [email protected] within 15 days with:
    • Your order number
    • Reason for return
    • Preferred resolution (refund/exchange)
  2. Wait for Approval: Our Virginia Beach team will respond within 1-2 business days with return authorization and instructions
  3. Package Securely: Include all original tags and packaging
  4. Ship to:
    Nicestyle Shop Returns
    4644 Allison Avenue
    Virginia Beach, US 23452
  5. Track Your Return: We recommend using trackable shipping

Refund Processing

  • Refunds processed within 3-5 business days after we receive and inspect your return
  • Issued to original payment method (Visa, MasterCard, JCB, or PayPal)
  • Credit card refunds may take 5-10 business days to appear on your statement
  • Exchanges shipped after return is received

Damaged or Defective Items

If your activewear arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the damage
  • We’ll arrange free return and replacement

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Nicestyle Shop Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:

  • Item(s) to return: [Product Name, Size, Color]
  • Reason for return: [Fit Issue, Wrong Item, Damaged, etc.]
  • Preferred resolution: [Refund / Exchange for Size ___ / Exchange for Product ___]

Please let me know the next steps to complete this process.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

Final Notes

Our Virginia Beach customer service team is available Monday-Friday, 9AM-5PM EST to assist with any shipping or returns questions. Contact us at [email protected].

This policy was last updated on [Insert Date] and applies to all orders shipped to countries we serve (excluding some Asian countries and remote areas).